The Blog

Team SEMO

Team SEMO

Making Lives Better

Let’s squeeze the COIVD-19 lemon to make lemonade and plant the seeds for a better future.  Thank you for interest in the cooperative's actions to make people's lives better.  Please scroll down to view present and past information. You are invited to use our drive-up facilities for full service. If you need to enter the main office building in Bloomfield or Sikeston for additional services, we have these cool pagers - similar to what restaurants use - to alert you when it is socially acceptable to enter the building. Thank you for working with us to protect you and us. If you are experiencing financial hardship or have questions, please call us at 800-813-5230. For safety, we encourage you to pay your electric or fiber bill in several ways: by phone (877) 833-3634; by mail PO Box 520, Sikeston, MO 63801; and by SmartHub. We appreciate your concern as we continue to monitor the pandemic and take necessary steps to make people's lives better with electricity and fiber.

Thank you - CEO/GM Sean Vanslyke

August 7, 2020

Power For Your Life Podcast: Loyd Rice from SEMO Electric Cooperative/GoSEMO Fiber discusses the importance of delivering this essential service to rural southeast Missouri.Fast, reliable Internet service is more essential today than it was a few short years ago. However, many Americans - one in three - do not enjoy high speed Internet. And most of those are in rural areas. Season 1 Episode 12

August 6, 2020

Behind the Network: Building the GoSEMO Fiber network to connect high-speed fiber Internet to homes involves many steps, coordination and communication. Here is a brief video clip of our construction conference call from today. For each area, we trim trees for the space to add fiber, make ready the poles to hold fiber, pull strand to hold fiber between the poles, pull and lash the fiber to the strand, splice the fiber at connection points, drop the fiber to the house and then connect the fiber inside the house. We hold these calls every two weeks with our team and partners to keep everyone on the same page so we can keep pushing forward - efficiently. We are close to 4,600 subscribers with many waiting patiently. GoSEMOFiber.com

August 4, 2020

Click to check out this month's Rural Missouri. See photos from Doughtnut Day in Advance, Feeding Christ's Children, the 2020 Annual Meeting, Attorney General Eric Schmitt's visit and Team SEMO's service anniversaries.  

Rural Missouri

July 31, 2020

July 28, 2020

Here are three easy ways you can make your home smarter - and save energy!

July 24, 2020

July 23, 2020

SEMO Electric Cooperative's Board of Directors held the July board meeting on Monday at Sikeston and approved $800,000 in capital credits to be sent to members. Since 1994, SEMO Electric has returned over $15.2 million to its members. 

Member-owners should watch their mailbox in mid-October as checks will be mailed to member-owners’ most current address listed on the Cooperative’s records. If the amount of the retirement is $10 or less, the amount will be carried over to the following year. If you cease to purchase energy from SEMO Electric Cooperative, please keep us informed of your address in future years. This will enable us to forward payment when the capital credits are refunded for the year or years of your membership.

As a not-for-profit electric cooperative, SEMO Electric allocates its annual operating margins, or profits, to members receiving service during the year. These margins (revenue in excess of expenses) are allocated using a proportional ratio (using the dollar amount of electric service that each member purchases in a year compared to the total electric service purchased by all members) and are called capital credits. They are used by SEMO Electric for operating funds and paid back to our members as the financial condition of the cooperative permits and according to bylaw provisions. Learn more. 

July Board Meeting

July 19, 2020

July 17, 2020

July 13, 2020

July 9, 2020

SEMO Electric Cooperative held its first drive-thru annual meeting. Despite COVID-19 and temps in the 90s, the co-op set an attendance record. The event was broadcast live on Facebook and Classic KYMO 105.3 FM. Enjoy listening to Brothers Walker and listen to interviews with board directors and Team SEMO. 

July 6, 2020

KFVS Ch 12 Business Break features Classic KYMO 105.3 FM's Reid Howell and GoSEMO Fiber. 

July 4, 2020

July 3, 2020

We had an incredible turnout for last night's annual meeting. Thank you! 

July 2, 2020

Attend tonight's drive-thru annual meeting at Three Rivers College in Sikeston. Receive a $25 bill credit and an attendance gift for participating in SEMO Electric Cooperative’s Special Meeting. To respect social distancing, registration and voting will take place from your vehicle’s window during the drive-in event. All members (one per membership/household) who participate will receive a $25 bill credit, plus be placed in a grand prize drawing for one of five $250 bill credits. The Grand Prize Drawing will be held live on SEMO Electric’s Facebook page at 9 a.m., Friday, July 3. Winners will be contacted.

June 29, 2020

June 25, 2020

Receive a $25 bill credit and an attendance gift for participating in SEMO Electric Cooperative’s Special Meeting to elect its 2020 slate of directors between 6 p.m. and 8 p.m. on Thursday, July 2 in the parking lot at Three Rivers College at Sikeston (1/2 mile south of Walmart). To respect social distancing, registration and voting will take place from your vehicle’s window during the drive-in event. All members (one per membership/household) who participate will receive a $25 bill credit, plus be placed in a grand prize drawing for one of five $250 bill credits. The Grand Prize Drawing will be held live on SEMO Electric’s Facebook page at 9 a.m., Friday, July 3. Winners will be contacted.

June 23, 2020

The Coronavirus pandemic has kept us from interacting in our communities, making it difficult to accomplish many of the tasks on our to-do lists. Learn how SmartHub can help with those tasks, allowing you to get back to what's most important.

June 22, 2020

Sometimes we have to push! 

June 17, 2020

Ready to fish? 

June 16, 2020

School is in session for GoSEMO Fiber. 

June 13, 2020

Where were you when the... 

June 12, 2020

Tips from Team SEMO on energy savings! See 101 tips to help you save money at https://bit.ly/2Uzax8s.

June 9, 2020

Please make sure to call 811 before you dig. 

June 5, 2020

Happy National Doughnut Day!! Team SEMO was at Slink’s Quick Shop in Advance handing out free doughnuts for National Doughnut Day. The special day, celebrated in the United States, is on the first Friday of June of each year, succeeding the Doughnut event created by The Salvation Army in Chicago in 1938 to honor those of their members who served doughnuts to soldiers during World War I. 

Doughnut Day

June 2, 2020

Do you have a lousy Internet connection? Buy now at 877-430-5418 or click  https://www.gosemofiber.com/.

June 1, 2020

Don't shoot fiber! Shoot the birds, not the wires! People like their GoSEMO Fiber connection. 

May 28, 2020

Look in your June issue of Rural Missouri for the Safety Sadie Kids' Coloring Contest.  

May 27, 2020

 Team SEMO continues its work to make people's lives better with electricity. The team recently made power upgrades for Castor River Rice in Stoddard County. 

May 26, 2020

According to the Department of Energy, a typical home uses a whopping 48 percent of energy expenditures just on the heating, ventilation and air conditioning system (HVAC) system.  Although a majority of that 48 percent is spent on heating expenses, Americans still spend $29 billion every year to power their air conditioners. Aside from replacing your central air conditioner with a newer, higher-efficiency model, there are some things you can do to increase efficiency, which can help reduce your energy bills. Try weather stripping and caulking around windows and doors in your home (always a good idea regardless of the time of year) and close curtains, blinds and shades during the hottest part of the day. Not only is about one-third of a home’s energy lost around windows, but about 76 percent of sunlight that falls on standard double-pane windows enters the home to become heat, according to energy.gov. These are simple things you can do to beat the peak and avoid bill shock. 

May 22, 2020

Make time to serve up a toast this Memorial Day Weekend. Be safe. Enjoy. 

May 20, 2020

You are invited to use our drive-up facilities for full service. If you need to enter the main office building in Bloomfield or Sikeston for additional services, we have these cool pagers - similar to what restaurants use - to alert you when it is socially acceptable to enter the building. Thank you for working with us to protect you and us.

Pager

May 19, 2020

SEMO Electric Cooperative's Board of Directors met on May 18 for its first face-to-face meeting in more than 60 days. The board spent considerable time discussing plans for the co-op's special annual meeting and went outside to view the co-op's new bucket truck. While details are still pending, members will receive a $25 bill credit and an attendance gift for participating in SEMO Electric Cooperative’s Special Meeting to elect its 2020 slate of directors starting at 6:30 p.m. on Thursday, July 2 in the parking lot at Three Rivers College at Sikeston (1/2 mile south of Walmart). To respect social distancing, registration and voting will take place from your vehicle’s window during a drive-thru event between 6:30 p.m. and 7:30 p.m. at Three Rivers College at Sikeston. All members who participate will receive the $25 bill credit, plus be placed in a grand prize drawing for one of five $250 bill credits. The Grand Prize Drawing will be held live on SEMO Electric’s Facebook at 9 a.m., Friday, July 3. Please watch for more details. 

Board 05182020

May 15, 2020

Despite the rain, it was another successful Mobile Food Drive for hundreds of families. Thanks for Team SEMO for making personal donations to help pay for the event. We appreciate Three Rivers College
for the use of its parking lot in Sikeston. Thanks KFVS-TV for getting the word out.

May 14, 2020

You are invited to use our drive-up facilities for full service. If you need to enter the main office building in Bloomfield or Sikeston for additional services, we have these cool pagers - similar to what restaurants use - to alert you when it is socially acceptable to enter the building. Thank you for working with us to protect you and us.

May 13, 2020

We are hosting a Mobile Drive-Thru Food Bank at 10.a.m., Friday, May 15 in the parking lot at Three Rivers College at Sikeston (1/2 mile south of Walmart). The event is 100% supported by Team SEMO - the employees and directors of SEMO Electric Cooperative and GoSEMO Fiber. In the past, we have hosted food banks in Wilson City/Wyatt, Bell City and Howardville. We safely make other people's lives better with electricity (juice) and fiber! Learn more https://www.semofoodbank.org/programs/mobile-food-pantry/

May 11, 2020

We added a WiFi Parking Lot Hotspot to help Richland R1 hold graduation on May 14. https://www.richlandschools.org/

May 7, 2020

For our safety and ours, we installed UV lights in our HVAC systems. The UV lights can help eliminate many types of fungi, bacteria, germs, viruses and pathogens. The HVAC UV lights are effective at controlling mold inside the air handler, as all mold in line-of-sight of the UV bulb will be killed, keeping the coil mold-free.

May 5, 2020

Team SEMO surprised SEMO Electric Cooperative member-owners Barbara and Brian with a confetti shower and a 60-inch television for being GoSEMO Fiber's subscriber number 4,000. Since GoSEMO started fiber-to-the-home (FTTH) installations in April of 2018, the fiber project has grown quickly due to the demand for high-speed, fiber-fast Internet, TV and phone services. Members of SEMO Electric get free installation with no activation fees, no contracts, no data caps and no throttling. Prices start at $50 per month for 100/100 Mbps speed and $80 for up to 1,000/1,000 Mbps speed. Members may visit GoSEMOFiber.com or call 877-430-5418 to schedule an installation or check on the construction timetable for their substation and area. Who will be subscriber number 5,000?

May 4, 2020

On today's KFVS Business Break, GoSEMO Fiber's WiFi project for the Advance School District is highlighted.  

May 3, 2020

Intense storms sweep through southeast Missouri creating power and fiber outages.Team SEMO responds. Please stay away from downed power lines. 

May 2, 2020

We can't wish it back. Keep pushing forward. 

May 1, 2020

Thank you to all individuals and businesses who are helping make people's lives better!

April 30, 2020

We are making modifications to open our electric lobbies on May 12 in Bloomfield and Sikeston. There will be a changes to encourage social distancing. We will continue to offer drive-up facilities for your use. 

Sikeston Lobby
Team SEMO's Jake and Josh make social distancing changes to the Sikeston lobby. 

 

April 28, 2020

Calling kids 12 and under (parents/guardians must be a member of SEMO Electric Cooperative) to win $10 in our Kids' Coloring Contest! The first 20 kids who color Safety Sadie from this month’s Rural Missouri will win a $10 major merchant gift card. It’s simple: color Safety Sadie, take a photo of the coloring page and add the photo in the comments of this post. Have fun. See rules and Facebook post. https://www.facebook.com/SEMOelectric/videos/667605124079497/

April 27, 2020

There are about three million high school graduates this year in the United States. Team SEMO has 12 high school graduates to honor. We have an obligation to help them understand that they are the next generation of essential workers. They will become the doctors, the nurses, the utility workers, the contractors, the restaurant owners, ...the educators. They will tell stories for years to come. Let us help them understand that now is their turn, now is their time. Graduates, take the lemon that we have and don't just squeeze it and make lemonade, but take the seeds and plant trees. You have an obligation to make the world a better place.

April 24, 2020

To ensure continuity of operations of essential functions, CDC advises that critical infrastructure workers may be permitted to continue work following potential exposure to COVID-19, provided they remain asymptomatic and additional precautions are implemented to protect them and the community. See more https://www.cdc.gov/coronavirus/2019-ncov/community/critical-workers/implementing-safety-practices.html. Team SEMO is using social distancing, wearing masks and frequently cleaning commonly touched surfaces. We remain focused on making lives better with electricity and fiber.   

Team SEMO

April 22, 2020

While many Americans are working remotely to curb the spread of coronavirus, cooperative line crews and broadband technicians are essential workers, keeping members connected to power and internet. We are blessed to be featured in NRECA's national podcast about safety measures for staff and meeting the challenge of growing demand for co-op broadband. https://www.electric.coop/podcast/

NRECA Podcast
NRECA's Along Those Lines Podcast - SEMO Electric and GoSEMO Fiber are featured starting around the seven minute mark.

April 21, 2020

Take it from Safety Sadie: Let's take time to remember outdoor safety as we battle COVID-19. Parents - take a few moments to show this video to your children. Be smart. Act safe.

April 20, 2020

Instead of meeting in its normal way at the offices of SEMO Electric Cooperative, the co-op's Board of Directors met via Zoom Video Conferencing. The board meeting lasted a few hours as the board reviewed several policies, year-to-day financials and discussed the co-op's response to COVID-19. The moved formally agreed to the move SEMO Electric's 2020 Annual Meeting to July 2. Plus, the board received updates from department leaders regarding electric and fiber projects. There are nearly 4,000 subscribers to GoSEMO Fiber. The next board meeting is slated for May 18. 

Zoom Board Meeting
SEMO Electric Cooperative's Board of Directors and guests meet via Zoom. 

 

April 17, 2020

 

April 15, 2020

Scam alert, drive-up and member services. Feel free to call us at (800) 813-5230. Our drop boxes are open 24/7 as the co-op's electric and fiber lobbies are closed to the public. For safety, we encourage you to pay your electric or fiber bill in several ways: by phone (877) 833-3634; by mail PO Box 520, Sikeston, MO 63801; and by SmartHub. For those that need personal assistance, we do have limited services available at our temporary drive-up facilities. If you are experiencing financial hardship, please call us at 800-813-5230.

April 14, 2020

Defend yourself against COVID-19 scams! Be on the lookout for suspicious emails, phone calls or persons impersonating business employees or charitable organizations. Unfortunately, scammers take advantage of opportunities such as this when households are otherwise preoccupied. If you get a call from someone claiming to represent SEMO Electric Cooperative or GoSEMO Fiber, and they make threats or demand immediate payment, hang up and call us - (800) 813-5230. Learn more tips from the U.S. Department of Homeland Security: https://www.us-cert.gov/…/defending-against-covid-19-cyber-…

Stop Scams

April 13, 2020

Years ago, the NRECA Board adopted a resolution recognizing the second Monday of each April as National Lineworker Appreciation Day. We appreciate our lineworkers and all of Team SEMO!

We wish to celebrate the team that works so hard, efficiently, and safely for you, our Members-Subscribers every day of the year.

If you encounter Team SEMO today or any day, be sure to give them a socially safe sign of appreciation!

#TeamSEMO #ThankALineman #ThankALineworker

Team SEMO
The linemen of SEMO Electric Cooperative.  

April 10, 2020

Our offices are closed for Good Friday. We hope and pray for a wonderful Easter weekend. Thank you for helping make other people's lives better by your sacrifices. 

April 9, 2020

To ensure continuity of operations of essential functions, CDC advises that critical infrastructure workers may be permitted to continue work following potential exposure to COVID-19, provided they remain asymptomatic and additional precautions are implemented to protect them and the community. See more https://www.cdc.gov/coronavirus/2019-ncov/community/critical-workers/implementing-safety-practices.html. Team SEMO is using social distancing, wearing masks and frequently cleaning commonly touched surfaces. We remain focused on making lives better with electricity and fiber.    

Masks
Masks help protect against the spread of COVID-19. 

April 8, 2020

If your family is at home more these days, you are likely spending more time on the computer, watching TV, cooking and turning on lights. This means you may be using more energy and your next electric bill may be higher than normal. Avoid bill shock. Use SmartHub to monitor energy use.

Energy Use
Team SEMO's Josh with his son at SEMO Electric's 2019 Annual Meeting. 

April 7, 2020

Six feet please. We continue to take steps to be prepared in the event there is a significant impact from the coronavirus in our communities. We are focused on maintaining a healthy workforce, and keeping key personnel—such as line workers and member and subscriber service representatives— available so that we can continue to provide the excellent service you expect from us.

Six Feet - Please
Thank you for giving us at least six feet. It's for your safety and ours. 

Team SEMO's Katie gives you a download about our Free WiFi Hotspots. 

April 6, 2020

Today's KFVS Business Break highlights SEMO Electric/GoSEMO Fiber's free parking lot WiFi Hotspots. 

April 4, 2020

It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure. The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance. https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html

April 3, 2020

In response to COVID-19, the Department of Social Services is extending the Low-Income Home Energy Assistance Program from March 31, 2020 to May 31, 2020 for Missourians who have not previously applied. https://dss.mo.gov/fsd/energy-assistance/

LIHEAP helps low-income Missourians with a one-time payment for their primary heating bills from November through May 31, 2020. To be eligible for the program, low-income Missourians must:

 Be responsible for paying home heating costs,
 Have $3,000 or less in bank accounts, retirement accounts, or investments,
 Have a household income less than 135 percent of the federal poverty level (a monthly income of $2,400 for a family of three or $2,897 for family of four) and,
 Be a U.S. citizen or legally admitted for permanent residence.

During this time, we encourage you to pay what you can on your electric and fiber bills to avoid a high balance when we get past the pandemic. If you are experiencing financial hardship and having difficulty paying your electric or fiber bill, we want to work with you to find a solution, including, if applicable, making financial arrangements, directing you to agencies, offering energy efficiency expertise, etc. We ask that if you are experiencing financial hardship that you stay in contact with us as we are waiving late payment fees to support members. 

Do you know the story of Johnny the Bagger! He wanted to make a difference. We can as well. Keep pushing forward. 

April 2, 2020

Our drop boxes are open 24/7 as the co-op's electric lobbies are closed to the public. For safety, we encourage you to pay your electric or fiber bill in several ways: by phone (877) 833-3634; by mail PO Box 520, Sikeston, MO 63801; and by SmartHub https://semoelectric.smarthub.coop/Login.html. For those that need personal assistance, we do have limited services available at our temporary drive-up facilities.

BF Drive-up
Bloomfield's temporary drive-up for limited services. Drop box is open 24/7. 

April 1, 2020

Our drop boxes are open 24/7 as the co-op's electric lobbies are closed to the public. For safety, we encourage you to pay your electric or fiber bill in several ways: by phone (877) 833-3634; by mail PO Box 520, Sikeston, MO 63801; and by SmartHub https://semoelectric.smarthub.coop/Login.html. For those that need personal assistance, we do have limited services available at our temporary drive-up facilities.

Drive-up
Sikeston's temporary drive-up for limited services. Drop box is open 24/7.

During this time, we encourage you to pay what you can on your electric and fiber bills to avoid a high balance when we get past the pandemic. If you are experiencing financial hardship and having difficulty paying your electric or fiber bill, we want to work with you to find a solution, including, if applicable, making financial arrangements, directing you to agencies, offering energy efficiency expertise, etc. We ask that if you are experiencing financial hardship that you stay in contact with us as we are waiving late payment fees to support members. For new services, please call us at 800-813-5230.

As you and your family spend more time at home, you may see a surge in home energy use. Here are some steps to help control energy bills: Program your thermostat to maximize energy savings. Setting your thermostat one degree lower when heating or one degree higher when cooling can reduce energy use by up to 3 percent. Do full loads of laundry and wash with cold water. Using warm water instead of hot can cut a load's energy use in half, and using cold water will save even more. Air dry dishes. This step can cut your dishwasher's energy use by up to 50 percent. Substitute LEDs for conventional light bulbs. Lighting can amount to up to 12 percent of monthly energy use. LED bulbs can cut lighting costs by 75 percent. Unplug appliances and electronics when not in use. Small appliances and electronics use energy even when not in use. When powered on, game consoles, televisions and similar electronics are responsible for up to 12 percent of energy use.

At 3 p.m., we held a National Cooperative Moment of Prayer for our Nation's health and wellness. The original idea was to pray over our cooperative's team/offices. We felt it in our hearts to invite all friends and cooperatives to join us and many did in their own ways. Click to hear the prayer read aloud.

March 31, 2020

We added a new WiFi Hotspot: Schindler's at New Hamburg. The parking lot is ready for streaming, classwork, app updates, etc. Thank you to Schindler's Tavern for working with us.

Free WiFi
SEMO Electric/GoSEMO's Free Parking Lot Hotspots

March 30, 2020

Our drop boxes are open 24/7 as the co-op's electric lobbies are closed to the public. For safety, we encourage you to pay your electric or fiber bill in several ways: by phone (877) 833-3634; by mail PO Box 520, Sikeston, MO 63801; and by SmartHub https://semoelectric.smarthub.coop/Login.html. We have limited services available at our temporary drive-up facilities.

During this time, we encourage you to pay what you can on your electric and fiber bills to avoid a high balance when we get past the pandemic. If you are experiencing financial hardship and having difficulty paying your electric or fiber bill, we want to work with you to find a solution, including, if applicable, making financial arrangements, directing you to agencies, offering energy efficiency expertise, etc. We ask that if you are experiencing financial hardship that you stay in contact with us. For new services, please call us at 800-813-5230.

Drive-up

March 28, 2020

Despite COVID-19, we activated our Emergency Operations Center at 5 p.m. due to heavy thunderstorms. Please pay attention to weather warnings and stay away from downed power lines. 

Storms

March 27, 2020

Like you, we are are trying to make the best decisions during these unprecedented times. We have to keep pushing forward. We encourage members and subscribers to pay what you can on your electric and fiber bills to avoid a high balance when we get past the pandemic. If you are experiencing financial hardship and having difficulty paying your electric or fiber bill, we want to work with you to find a solution, including, if applicable, making financial arrangements, directing you to agencies, offering energy efficiency expertise, etc. We ask that if you are experiencing financial hardship that you stay in contact with us. For new services, please call us at 800-813-5230.

March 26, 2020

What’s up with the little buildings? For obvious reasons, we decided to close our electric lobbies. Since we don’t have drive-thru facilities, we challenged our team to provide temporary, outside, drive-up payment centers to help our member-subscribers and to respect social distancing. The team delivered - again! During crisis situations, let’s not hope for perfect solutions. Let’s do something. If it doesn’t work, let’s try something else. You can still manage your account online via SmartHub and pay your electric or fiber bill in several ways, including online via SmartHub, by phone and by mail. https://semoelectric.smarthub.coop/Login.html

March 25, 2020

In light of the growing coronavirus (COVID-19) pandemic, we have chosen to take precautionary measures and close the electric lobbies at Bloomfield and Sikeston to the public beginning Thursday, March 26. You can still manage your account online via SmartHub and pay your electric or fiber bill in several ways, including online via SmartHub, by phone and by mail. https://semoelectric.smarthub.coop/Login.html

During this time, we encourage you to pay what you can on your electric and fiber bills to avoid a high balance when we get past the pandemic. If you are experiencing financial hardship and having difficulty paying your electric or fiber bill, we want to work with you to find a solution, including, if applicable, making financial arrangements, directing you to agencies, offering energy efficiency expertise, etc. We ask that if you are experiencing financial hardship that you stay in contact with us. For new services, please call us at 800-813-5230.

We have instituted several measures to safeguard our employees against any potential illness. This includes equipping several of our employees to perform the majority of their duties from home, and cancelling all non-essential business travel. Team SEMO will remain on-call to respond to any power outages or emergencies. You can report your outage via text, through SmartHub, or by calling us at 800-813-5230. Visit our website’s Outage Center to learn more.

This is a rapidly evolving situation, and we will address the challenges as they occur. But know that, in the face of any challenge, we are here to keep the lights on and the fiber flowing. We thank you for your patience and understanding during this time.

Willie

March 23, 2020

SEMO Electric Cooperative’s CEO Sean Vanslyke hosted a conference today with Team SEMO (employees) and the Board of Directors. The call was important to keep the group connected as many staff members are in isolation to stop the spread of coronavirus.

During the call, each department head provided an overview of the necessary steps the cooperatives is taking to keep Team SEMO safe and to keep facilities clean as SEMO Electric and GoSEMO Fiber continue to serve members and subscribers.The cooperative has divided departments so that they can practice social distancing even when in the office. It has separated linemen from other employees and even from each other to limit possible spread of the virus. New routines are in place for contractors working on the system in order to keep them away from employees. Deliveries are being quarantined.

The team discussed simple everyday tasks which reveal that germs are nearly everywhere in our environment. For example, the team is encouraged to wear gloves and use hand sanitizer after filling vehicles with fuel.

To be better be prepared for a “shelter-in-place” order or for outages due to storms, the cooperative purchased a freezer to ensure the team has some food available if restaurants are completely closed. In addition, SEMO Electric took delivery of a heavy-duty washer and an electric dryer to wash/dry jeans, shirts, socks on-site if the team in unable to return to their homes.

Team SEMO continues to perform services that are essential to the health, safety, and security of the nation, and is therefore exempt from any local, state, and/or federal restrictions on travel or work outside the home imposed in connection with COVID-19 pandemic control measures.

Conference Call

Cleaning

March 22, 2020

Coronavirus concerns have forced businesses to close, classes to go digital, and some workers to telecommute. In response, SEMO Electric and GoSEMO Fiber are stepping up to make sure everyone stays connected. Check out our free WiFi parking lot hotspots.

Free WiFi

March 21, 2020

We thought you might want to know some of the steps we have taken in order to keep the lights on and @GoSEMO Fiber flowing. We’ve closed our fiber lobbies to prevent the spread of germs. Our electric lobbies are open, but limited. We are encouraging members to use our drop box, online payment options and the “good old” U.S. Postal Service to pay bills.

Many of our employees are working from home. We’ve divided departments so that they can practice social distancing even when in the office. If you call, the phones will be answered as always.

We have separated linemen from other employees and even from each other to limit possible spread of the virus. New routines are in place for contractors working on our system in order to keep them away from employees. Deliveries are being quarantined.

We are having conference calls to fine tune this plan. We are in constant contact with the other electric cooperatives in Missouri and with the Association of Missouri Electric Cooperatives, which in turn is working closely with our national association, the state legislature, Gov. Parson, the State Emergency Management Agency and other state electric cooperative associations.

So far, it is working well and everyone has adapted to the new norm. That’s because we’ve done this before. Nothing brings out the best in our employees better than a crisis situation. It’s kind of like gold that has been tested in fire…stronger and more beautiful!

Our focus here is on doing our part to keep your life as normal as possible through this situation and beyond. The cooperative way of doing business has brought us this far, and the cooperative way will help us through this crisis.

All the best to everyone. Stay healthy, stay home and we will get through this together the cooperative way! We make people's lives better with juice and fiber.

Thanks to all for your prayers.

March 20, 2020

SEMO Electric Cooperative is working individually with residential and small commercial member-subscribers to prevent disconnection of services for nonpayment due to the challenges related to the COVID-19 pandemic.

The electric offices in Bloomfield and Sikeston remain open during regular business hours. However, SEMO Electric wants to limit potential person-to-person spread of the coronavirus (COVID-19). Members are encouraged to make payments by using our online billing portal at gosemo.com, calling 800-813-5230 or using the mobile app SmartHub.  There are also drop boxes located at the Bloomfield and Sikeston offices. GoSEMO Fiber offices are closed to the public to reduce person-to-person contact to avoid potential spread of COVID-19. GoSEMO Fiber subscriber care is still available by calling 877-430-5418 option 3.

These steps are being taken in an abundance of caution to protect the health and well-being of co-op member-subscribers and employees alike.

March 19, 2020

Storms are pending for later today. The Emergency Operations Center (EOC) is ready. Please make sure your fuel tanks are full and phones are charged. Our parking lot Wi-Fi hot spots are free and available to the public at our offices in Advance, Bloomfield Electric, Bloomfield Fiber, Kewanee and Sikeston Electric. Please know we are actively monitoring the pandemic situation with the Centers for Disease Control (CDC). See more https://bit.ly/2U1PLhZ

March 18, 2020

Here are a few frequently asked questions and answers:   

Are you prepared for this situation? Yes. Protecting the energy grid and ensuring a safe and reliable supply of electricity and fiber-fast services are the top priorities for SEMO Electric and GoSEMO Fiber. In order to do this, SEMO Electric is focusing on the need to ensure that their employees and their families are healthy and safe. In the normal course of our operation, we face many situations such as ice storms, tornadoes, vehicle crashes and flash flooding that affect power supply. We have plans in place to deal with all of these situations, and these same plans can be used to ensure we continue to provide you with the service you expect during this situation.

Will we lose power because of the virus? No negative impacts to delivery of electricity or fiber services have occurred or are expected due to this pandemic. SEMO Electric continues to take all appropriate measures to prevent the spread of the coronavirus, protect employees and safeguard the electric and fiber systems. Our combined efforts from all facets of our three-tiered generation, transmission and distribution system will ensure the reliable delivery of electricity that members expect.

Power Supply

Why are your fiber offices closed? This is not only for your safety but for the safety and well-being of Team SEMO. While we have plans in place to continue providing reliable electric service and fiber fast services, we have several ways to help limit the potential spread of coronavirus. On March 12, GoSEMO’s Fiber offices were closed due to lack of protective barrier for member and employees. GoSEMO Fiber subscriber care is still available by calling 877-430-5418 option 3. We strongly encourage all members to instead use one of the many convenient options we offer to make a payment or contact us gosemo.com, 800-813-5230 or log in to SmartHub app.

When will the fiber offices reopen? We will reopen the fiber offices as soon as we can safely do so. We know this temporary change may create additional difficulties for members and we appreciate their patience as we navigate this difficult situation. GoSEMO Fiber will continue to enroll members online at GoSEMOfiber.com and by calling 877-430-5418 option 3. 

Has anyone at your office become infected? No. At this time no one on our staff has become infected with the virus. We continue to do everything possible to ensure they stay healthy. Your assistance is appreciated.

What will you do if all of your employees get sick? While we are doing everything in our power to ensure Team SEMO stays healthy, we have contingency plans should some of our staff become sick. Missouri’s electric cooperatives have a Mutual Assistance Plan in place that can quickly bring in workers from other electric cooperatives should the need arise. This plan has worked well when we have been hit by major storms. It will also help us during this crisis. In addition, we have a strong working relationship with a number of electrical contractors that can be added to our work force if needed.

Will you be disconnecting members during this crisis? We are working individually with residential and small commercial members to prevent disconnection of services for nonpayment until further notice to provide relief for the communities we serve that have been impacted by COVID-19. However, members will remain responsible for the amount due on their accounts as well as billing associated with ongoing usage. Members are encouraged to continue to make payments as applicable on their accounts.

Will your crews continue to respond to outages? Yes. Crews will continue to respond to outage calls to ensure electric and fiber services remain available to members. We ask that members of the public maintain a safe distance from crews working in the field in order to minimize their exposure.

Where can I get more information about this virus? The Missouri Department of Health and Senior Services (DHSS) activated a statewide public hotline for citizens or providers needing guidance regarding the novel coronavirus, or COVID-19. That number is 877-435-8411. The hotline is being operated by medical professionals and is available 24 hours a day, 7 days a week.

What else do we need to know? This is a rapidly evolving situation, and we will address the challenges as they occur. But know that, in the face of any difficulty, we are here to keep the lights on and the fiber flowing. We thank you for your patience and understanding during this time.

March 17, 2020 Update 

SEMO Electric Cooperative is working individually with residential and small commercial member-subscribers to prevent disconnection of services for nonpayment due to the challenges related to the COVID-19 pandemic.

The electric offices in Bloomfield and Sikeston will remain open during regular business hours. However, SEMO Electric wants to limit potential person-to-person spread of the coronavirus (COVID-19). Members are encouraged to make payments by using our online billing portal at gosemo.com, calling 800-813-5230 or using the mobile app SmartHub.  There are also drop boxes located at the Bloomfield and Sikeston offices.

On March 12, GoSEMO Fiber offices were closed to the public to reduce person-to-person contact to avoid potential spread of COVID-19.  GoSEMO Fiber subscriber care is still available by calling 877-430-5418 option 3.

These steps are being taken in an abundance of caution to protect the health and well-being of co-op member-subscribers and employees alike.

SEMO Electric will continue to monitor this situation and utilize the latest guidance from public health officials as the co-op makes decisions related to its annual meeting and other events in the coming months. SEMO Electric is committed to continuing to deliver safe and reliable energy and broadband services to our members through this difficult time.

SEMO Electric’s power supplier, Associated Electric Cooperative, continues to proactively address the global pandemic to ensure reliability. Read more about their plans here: https://www.aeci.org/news-releases/posts/2020/march/pandemic-preparedness/

March 12, 2020 Update

On March 12, GoSEMO Fiber offices were closed to the public to reduce person-to-person contact to avoid potential spread of COVID-19.  GoSEMO Fiber subscriber care is still available by calling 877-430-5418 option 3.