August 2014

SmartHub

SmartHub is here! What’s SmartHub?  SmartHub is SEMO Electric Cooperative’s free online bill payment system that also allows you to monitor your daily energy usage. If you previously used E-Bill, the co-op’s former payment system, you can access SmartHub using the same E-Bill login and password. If you are new to paying your bill online, you will need to create a SmartHub account. SmartHub provides 24-hour access to account or accounts by computer, smartphone, or tablet with a free online application. SmartHub is easy to navigate. It’s simple and quick to make a payment or view your bill. Members can compare bills and find out what day of the week you typically use the most electricity. SmartHub includes a free app for your smartphone or tablet. Download it by searching for “SmartHub” on either the Apple Store or Android Market. Once the app is open, type in “SEMO Electric Cooperative” as the provider. The login information is the same for both the web and mobile app.

Pay Your Way

Did you know you can pay your bill by phone? While our offices in Bloomfield and Sikeston are available for face-to-face member services, many members use SEMO Electric’s Pay-By-Phone or Auto Pay options. Members may make a payment directly from a credit or debit card at no additional cost by using our automated phone system. You can pay anytime from anywhere by calling (877) 833-3634 and following our easy-to-use prompts. Or you may enroll in SEMO Electric’s Auto Pay program to save you time and hassle. Auto Pay is a free, simple and worry-free way to pay your monthly bill automatically from your checking or credit card account. Please call (800) 813-5230, visit us or click on gosemo.com to enroll in Auto Pay.

Sean’s Shout-outs

Shout-out to Letty Bradshaw… If I asked folks around New Hamburg if they know SEMO Electric member-owner Letty Bradshaw, I would wager that most people know her. I met Letty while conducting field visits with SEMO Electric’s line superintendent Tony Powell.  We arrived on the job site just after SEMO’s linemen departed Letty’s house. She was pleased with the work completed. We visited for several minutes. Letty even talked me out of a bottle of cold water and a 2014 SEMO Electric calendar!

Shout-out to Larry James… SEMO Electric member-owner Larry James and I had a good conversation about solar power. We have several member-owners who have installed solar panels. SEMO Electric doesn’t offer solar rebates. However, we are investing time and resources into ways we can be more engaged. The challenge is to keep SEMO Electric’s rates affordable and electricity delivery reliable, while embracing emerging technologies. Currently, we deliver electricity that is generated from wind, water, coal and natural gas.

Shout-out to Chase RobinsAs a little league baseball coach, SEMO Electric member-owner Chase Robins displayed great sportsmanship against my Dexter baseball team.  Chase and his Advance team helped put a smile on a player’s face that was priceless. We all need coaches and mentors who are willing to help us find success.

Shout-out to Bud WoodsI met Navy veteran and SEMO Electric member-owner Bud Woods of Bloomfield. We discussed several things, but soon discovered his son lives near to where my family used to live. It’s amazing what we can learn by asking questions and listening. Bud, thanks for your military service!

Be smart. Act safe

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