February 26, 2026

Update: SmartHub & Payment Systems are back up working.

⚠️ SmartHub & Payment Systems Temporarily Unavailable

We’ve been notified of a system outage that is currently affecting the SmartHub app and our ability to process payments over the phone and in person.
During this time, members/subscribers will be unable to access account information, view usage, check balances, or make payments through any channel.
We understand this is an inconvenience and we’re sorry for the disruption. Our team is monitoring the situation closely and will share updates as soon as they are available.
Thank you for your patience!