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What is the WPS button for?
WPS stands for Wi-Fi Protected Set-up. WPS stands for Wi-Fi Protected Set-up. It is a security standard that makes it easier and faster to connect your GigaSpire to other wireless devices. It is a security standard that makes it easier…
What do the lights on my GigaSpire mean while it’s booting up?
The LEDs located on the corner of the GigaSpire provide information on the status and current state of the system. Power-Up-Cycle Status
My device isn’t getting correct speed, what’s up?
There are a few things to take into consideration when testing your internet speed: Older devices may not have the necessary hardware for full wireless speed utilization. We recommend a device reboot if you suddenly experience a Wi-Fi slow down.…
How do I make sure my devices get the best speed?
For optimal speed, it’s recommended to connect your devices directly to your GoSEMO Fiber router. Your router will automatically perform band steering to ensure the best wireless speed. Depending on your location in your home, your devices will be connected…
How do I reboot my ONT?
If your ONT is plugged directly into the wall: Unplug your ONT (router). Wait for 30 seconds. Plug it back in. Note: the full reboot cycle may take up to 5 minutes.
What type of router do I need?
GoSEMO Fiber will provide you with an Optical Network Terminal (ONT) which powers the internet and phone services. If you would like to use our router it goes inside the home.
Do I need to mark my sprinklers, private electric lines, private water lines and underground fences to avoid damage?
Marking private lines in advance of construction is certainly helpful to avoid damage.
How deep will you have to dig to bury the fiber line?
The main line in the easements and right of ways are buried between 2 and 4 feet deep and the fiber drop to the house or to the pedestal may vary between 6 to 12 inches in depth.
There are flags and people in my yard, what are they doing?
The flags or marking in your area were placed by the local utilities companies and help our team identify where the lines are underground. When GoSEMO Fiber begins fiber construction, we use these markings to protect against damage to your…
How is GoSEMO Fiber service installed?
The first step to building a gigabit community is constructing the underground infrastructure needed for our fiber-to-the-home service. Ducts are run underground which hold the fiber optic cable and connect to pedestals we install to house the wiring. The drop…