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Special Phone Service Information
We may disclose customer information, including personally identifiable information, in connection with our phone service, such as in providing directory service, Caller ID, and 911 In using our GoSEMO Digital Phone services, your name and telephone number may be transmitted…
When Is Disclosure of Customer Information Required by Law?
We must disclose customer information, including personally identifiable information, when required by the terms of a valid legal process such as a subpoena, court order, or search warrant. If a court order requires us to disclose personally identifiable information to…
Can I prohibit GoSEMO Use and Disclosure of My Customer Information?
You have some choices in how we use or disclose customer information. If you do not want us to disclose your name and address to third parties for mailing lists in connection with the promotion of GoSEMO products and services…
How Long Do We Keep Customer Information?
We will maintain personally identifiable information about you only as long as it is necessary for our business purposes. This period includes the time during which you are a subscriber to our services, plus a period of time after you…
Changes to Privacy Notice
As required by federal law, we will notify you of our privacy policy annually. We reserve the right to modify this Privacy Notice at any time. We encourage you to periodically review this notice.
May I Inspect Customer Service Information?
You have the right to inspect our records containing customer information about you, and to correct any errors in such information. In most cases, the personally identifiable information contained in these records consists solely of billing and account information. If…
Why is the network name changing?
Sinclair Broadcast Group officially acquired the FOX Sports Regional Sports Networks (RSNs) in 2019. Sinclair was required to re-brand the networks as a condition of the acquisition deal. As part of the evolution of the acquired Regional Sports Networks like…
Will we lose power?
At this point there is no time frame set for rolling blackouts to begin or if they will happen at all for SEMO Electric. The messages during the past few days have been an effort to help you reduce bill…
Why is it called a rolling blackout?
It is called a rolling blackout for a reason. The goal is to reduce load by impacting a minimal amount of the system for a designated amount of time and then returning power to the affected area and moving to…
Why is it happening?
Unfortunately, there is no simple answer for this situation other than an extreme amount of cold weather affecting a large region of the country at one time. One more thing to keep in mind is that the electrical grid is…